Public Resources and Information Available to Southern California Residents Affected by Canyon Fire 2

Tuesday, October 10, 2017

Map of evacuation zones:

Insurance information:
or call California Department of Insurance Hotline: (800) 927-4357

Individual Insurance Company Phone Directory:

AIG Property Casualty Company: (888) 760-9195
Allstate: (800) 547-8676
American Modern Home Insurance Company: (800) 375-2075
American Reliable Insurance Co: (800) 245-1505
Ameriprise Auto & Home Insurance: (800) 872-5246
Amica Mutual Insurance: (800) 242-6422
Bankers Standard Insurance: (800) 765-9700
California Capital Insurance: (800) 986-9974
California Casualty: (800) 800-9410
CSAA Insurance Exchange (AAA Northern California): (800) 922-8228
Century-National Insurance Co: (844) 582-7969
Coastal Select Insurance Company: (877) 642-1815
CSE Safeguard Insurance Company: (888) 236-5584
Encompass Insurance Co: (800) 588-7400
Farmers Insurance Group: (800) 435-7764
Federal Insurance Company/Chubb: (800) 252-4670
Fireman's Fund Insurance Co: (888) 347-3428
First American Specialty Insurance Co: (800) 756-9100
Foremost Insurance Co: (800) 527-3907
Foremost Property & Casualty Insurance Co: (800) 527-3905
Geovera Insurance Co: (800) 859-8734
Grange Insurance Assn: (800) 445-3030
Hartford (Sentinel): (800) 327-3636
Homesite Insurance Co. of California: (800) 466-3748
Horace Mann: (800) 999-1030
InterInsurance Exchange of the Automobile Club (AAA Southern California): (800) 924-6141
Kemper Independence Insurance Co: (888) 252-2799
Liberty Mutual Insurance: (844) 825-2467
Mercury: (800) 503-3724
Metropolitan Direct Property & Casualty Insurance Co: (800) 638-4208
Nationwide: (800) 421-3535
Oregon Mutual Insurance Co: (800) 934-3809
Pacific Property & Casualty Co: (800) 333-2860
Pacific Specialty Insurance Co: (800) 962-1172
QBE Insurance Corp: (800) 362-5448
Residence Mutual Insurance Company: (800) 962-2142
Safeco: (800) 332-3226
State Farm General Insurance Co: (800) 782-8332
Stillwater Insurance Group: (800) 220-1351
Tokio Marine America Insurance Company: (877) 567-7486
Topa Insurance Co: (877) 353-8672
Travelers: (800) 252-4633
Universal North America Insurance Company: (866) 999-0898
USAA: (800) 531-8722
Wawanesa General Insurance Company: (800) 640-2920

Disaster public alerts:

Anaheim City Emergency Command:

Resident Hotlines:

Anaheim Residents (714) 765-4333
OC Hotline (714) 628-7085
Irvine (949) 724-7000
City of Orange (714) 744-7550 

Road Closures/Evacuation Centers:


Anaheim Fire and Rescue currently battling Canyon Fire 2. A shelter for evacuees is setup at:

East Anaheim Community Center
8201 E. Santa Ana Canyon Road

Downtown Anaheim Community Center
250 E. Center Street 
Overnight shelters at:

Red Cross Shelter
El Modena High School
3920 Spring Street Orange, CA.

Katella High School
2200 E. Wagner Ave.

Road Closures:

Anaheim Hills

East of Weir Canyon Road and Serrano Avenue
Neighborhoods south of the 91 Freeway, west of the 241 Freeway, north of Nohl Ranch Road and east of Serrano Avenue
Nohl Ranch Road and east of Serrano Avenue
Nohl Ranch Road and Canyon Rim
East of Serrano Avenue, north of Nohl Ranch Road, south of 91 Freeway


Everything north of Santiago Canyon Road
South of Maybury Ranch
South of Santiago Oaks

Serrano/Oak Canyon

Weir Canyon/SACR
Canyon Rim/Serrano
Serrano/Nohl Ranch Road
Serrano/Monte Vista
Santa Ana Cny Between Weir Cny & Gypsum
Serrano & Weir

241 N/B closed between 261 and 91.
91 E/B and W/B are open. 91 E/B slow lane is closed at Weir Canyon.
261 is closed S/B.
91 E/W Connectors to the 241 South is closed. Gypsum Canyon is closed.

School Closures:

Chapman University is canceling all classes that start before 10 a.m. and will decide later about other classes. Staff should still report to work.

Santiago Canyon College

Tustin Unified School District has closed all schools for Tuesday.
Unity Middle College High School
The Orange Unified School District will close these schools on Tuesday:
Anaheim Hills Elementary
Running Springs Elementary
Canyon Rim Elementary
Chapman Hills Elementary
Linda Vista Elementary
Panorama Elementary
Santiago Charter School
El Rancho Charter School
El Modena High School - closed to students and staff, being used as incident command center and Red Cross shelter

Animal Evacuation Centers:

The temporary small animal shelter is located at 561 The City Drive in Orange.  This shelter is currently accepting small animals. If possible, please bring photo identification, veterinary/vaccination records, special food, and medications along with your animals.  

Large animal owners under mandatory evacuation order may take their animals to the Orange County Fairgrounds at 88 Fair Drive in Costa Mesa. Owners will be responsible for the care of their animals.